Practice Management

Excellence of legal advice is increasingly being seen as a ’given’ when selecting a law firm. Focus is shifting towards other elements of the client experience and in order to ensure that the end-to-end service a firm offers is a positive differentiator, everyone needs to be engaged in improving that experience. This session will explore some of the challenges in implementing an effective ‘feedback culture’ within a firm.

Join us on 19th May 2020 at 12pm for a virtual session discussing the relationship refresh: business development in times of big data.

Luckily it is not only CRM systems themselves that have evolved but complementary solutions have emerged that can help overcome the “it’s too much effort” barrier.

This is a call out to all our fellow Legal Records & Information Governance professionals whether clients, prospects, competitors or friends. During quarantine iCompli by LegalRM will be hosting their very own Legal Jeopardy/Quiz Night!

What better way to network with your colleagues, ARMA, AIIM or ILTA friends! You are free to take part on your own or why not register a team? Its free to play, fun and will be an interactive virtual quiz…or as we like to call it Legal Jeopardy!!!

WHAT’S THE PLAN?

This is a call out to all our fellow Legal Records & Information Governance professionals whether clients, prospects, competitors or friends. During quarantine iCompli by LegalRM will be hosting their very own Legal Jeopardy/Quiz Night!

What better way to network with your colleagues, ARMA, AIIM or ILTA friends! You are free to take part on your own or why not register a team? Its free to play, fun and will be an interactive virtual quiz…or as we like to call it Legal Jeopardy!!!

Eclipse Legal Systems, the Law Society Endorsed legal software provider, has announced the launch of Proclaim Go - a mobile and tablet friendly application powered by Proclaim.

Proclaim Go is designed especially for fee earners who are often travelling or in client meetings, with a need to access accurate live information on their cases. With Proclaim Go, users can record meetings and update information, such as logging phone calls, creating memos, recording time and viewing future tasks – all on the go.

Josiah Hincks are a Leicester based Law Firm who have been practicing since 1927 and have come on a long way since then, picking up the 2018 Leicestershire Law Society's Small Law Firm of the Year. They originally opted to go for DPS Software’s Fully Integrated Package of Case Management & Legal Accounts (Outlook Office and Financial Director) back in 2016 after seeing the products demonstrated at a National Law Exhibition in London.

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With the COVID-19 lockdown, we’re living and working in difficult times. Solicitors, particularly, are finding themselves caught between a rock and a hard place. On the one hand, law firms have ongoing regulatory obligations to attend to. On the other, enforced restrictions make ‘business as usual’ nigh on impossible.

Quill’s grown its headcount by three employees in the past month. In March, Quill welcomed Harry McHarry (Product Development Director), Pete Richards (Development Team Manager) and Robert Graham (Lead UI Developer) into its development team, primarily based in Brighton.

The new recruits are instrumental in its long-term commitment to software development. Despite the COVID-19 crisis, Quill’s dedicated to keeping the momentum going by continually enhancing its software and service portfolio.

It doesn't matter whether you're working in the kitchen, at the dining room table or spare bedroom, Quill users can access their client and matter records on its newly launched Interactive App.

The smartphone app of Interactive is completely free and can be downloaded from the Apple App Store and Google Play for iOS and Android users respectively.

With Interactive for desktop and mobile, software users have a complete, reliable remote working ecosystem to become more productive while on the move around the home or exercising in the local park.

Through acknowledging the challenges that law firms currently face in the COVID-19 crisis, this article discusses how leaders of SME law firms can maintain productivity, use the downturn to improve their business, embrace digital change and recognise new opportunities as we emerge into the new normal. 

Stage 1 - Initial outbreak: Mobilise and adjust

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