Manchester

Customer Service Excellence is a practical tool that drives customer focused change within organisations. It aims to bring professional high level customer service concepts into common practice whilst building a picture of your organisation and how focused it truly is.

ISO 9001: 2015 has now been published. Centre for Assessment is here to ensure your transition from the 2008 version of the Standard to the 2015 version is as seamless and smooth as possible.

All Certified organisations will have until 30th September 2018 to transition to the 2015 version of the Standard, and although not mandatory, Centre for Assessment encourages a swift or early transition.

As an IEMA Registered Training Centre, Centre for Assessment is certified to deliver the IEMA Making the Transition to ISO 14001:2015 1 day course.

ISO 14001 is the most widely used Environmental Management standard globally. The new, 2015 version of the standard has many significant changes that include requiring organisations to show greater commitment from top management; taking a life-cycle approach; and better utilising risk based thinking.

As an IEMA Registered Training Centre, Centre for Assessment is certified to deliver the IEMA Making the Transition to ISO 14001:2015 1 day course.

ISO 14001 is the most widely used Environmental Management standard globally. The new, 2015 version of the standard has many significant changes that include requiring organisations to show greater commitment from top management; taking a life-cycle approach; and better utilising risk based thinking.

As an IEMA Registered Training Centre, Centre for Assessment is certified to deliver the IEMA Making the Transition to ISO 14001:2015 1 day course.

ISO 14001 is the most widely used Environmental Management standard globally. The new, 2015 version of the standard has many significant changes that include requiring organisations to show greater commitment from top management; taking a life-cycle approach; and better utilising risk based thinking.

Customer Service Excellence is a practical tool that drives customer focused change within organisations. It aims to bring professional high level customer service concepts into common practice whilst building a picture of your organisation and how focused it truly is.

ISO 9001: 2015 has now been published. Centre for Assessment is here to ensure your transition from the 2008 version of the Standard to the 2015 version is as seamless and smooth as possible.

All Certified organisations will have until 30th September 2018 to transition to the 2015 version of the Standard, and although not mandatory, Centre for Assessment encourages a swift or early transition.

This one-day workshop will equip delegates with the knowledge and skills to competently audit their internal quality management system as required by ISO 9001:2008 or ISO 9001:2015.

By the end of the workshop, delegates will receive an internal audit certificate which demonstrates the necessary level of audit competence required by ISO 9001:2008/2015 and will be able to return to work, capable of carrying out internal quality audits at a good standard.

This one-day workshop will equip delegates with the knowledge and skills to competently audit their internal quality management system as required by ISO 9001:2008 or ISO 9001:2015.

By the end of the workshop, delegates will receive an internal audit certificate which demonstrates the necessary level of audit competence required by ISO 9001:2008/2015 and will be able to return to work, capable of carrying out internal quality audits at a good standard.

Are you ready for the SRA's New Regime? This practical and interactive course will explore the new regime introduced by the SRA to replace the previous CPD requirements for solicitors this year.

The course will explore what it all means in practical terms and how firms and their solicitors can ensure that they have arrangements in place to meet the SRA’s requirements.

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