How Helm360 helped a large law firm clear a billing backlog valued at $3M
Helm360 assisted a US-based, full-service law firm in clearing a $3M billing backlog, caused by a 50% staff turnover. Despite prior unsuccessful attempts using temporary staffing, Helm360 leveraged its extensive knowledge of Elite 3E and deep experience in legal tech to swiftly create a seamless, efficient support system. Using a nearshore-offshore delivery model, they processed proformas worth over $3M in just three weeks, drastically reducing processing times and getting the firm’s billing back on track.
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