Case Studies

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  • Industry Case Study from Thomson Reuters: Hire purposes

    human resources
    Osborne Clarke has seen the benefit of happier candidates and recruiters in the days since cvMail from Thomson Reuters started delivering, say Anna Richardson and Geoff Mead
  • Industry Case Study from Thomson Reuters: Search here

    Lynne Jones, head of library and information services, KM director Claire McNamara, and head of IT projects and change (RIC) Paul Jenkins, HFW, explain how Solcara Legal Search from Thomson Reuters helps the firm to run more smoothly
  • FileTrail case study: Law firm leverages cutting-edge RM Software to replace outdated system

    Waller Lansden Dortch & Davis, LLP discovered that FileTrail provides records management software that can easily be integrated with the firm’s accounting system. Plus, it’s already integrated with numerous DM systems right out-of-the-box.
  • LTC4 case study: Successes at Robinson Bradshaw

    Robinson Bradshaw wanted to implement a firmwide training program, focused on competency based performance standards, evaluation and ongoing training, that would have a meaningful impact on firm’s morale and productivity. The program offers the opportunity to become “certified” in various core competencies, and Robinson Bradshaw saw this as an opportunity for staff to grow and develop new and better skills.
  • Legal Workflow case study: Custom workflow paves the way for ISO quality certification

    Advances in technology are driving both expectations and concerns. Law firms are under considerable pressure from their clients – and the government – to protect confidential information. Regulations to protect both consumers and businesses from, for example, money laundering and data breaches, mean that law firms need to comply and to be able to demonstrate that compliance. Failure to do so can result in hefty fines and the necessity to disclose such breaches will likely damage a firm’s reputation.
  • Sprout IT case study: 9 Gough Square

    9 Gough Square tendered for a fully hosted IT environment to run all their business applications, email, and file storage and remote desktops. The tender specified support of only Windows Desktops but fully supports remote access from Mac, iOS, Android, thin client and other devices. MLC (Chambers’ Diary system) was migrated to the new environment ahead of the move for full testing, as was a restore of their current email server.
  • Sprout IT case study: 8 New Square

    SproutIT enable law firms & barristers’ chambers to achieve competitive advantage and peace of mind, through the innovative use of best-of-breed technology, focussed cyber security and resilience, award winning services, and passion for service excellence.
  • Sprout IT case study: Pump Court

    4 Pump Court wanted to replace their traditional, physical server infrastructure as it had reached the end of its useful life. At the same time, there was an opportunity to install a brand new Active Directory along with the latest Operating Systems and application versions. During the research, testing, implementation and go-live stages, the impact on network downtime and resource uptime was of paramount importance.
  • Making pitches work by Enable

    marketing & bd
    A look into the pitching process for top law firms: how they currently operate and how they are improving processes.
  • Quiss case study: Quiss delivers Azure solution for Debenhams Ottaway Solicitors

    Managed IT services specialist Quiss Technology has added Debenhams Ottaway Solicitors (DO) to its growing legal sector client base, following a successful competitive pitch.
  • Industry case study from Accesspoint Technologies: Driving migration

    Lawrence Lupin, founding director and head of immigration boutique LUPINS, tells LPM how Accesspoint helped transform his business with guidance on new technology and marketing
  • Industry case study from Infotrack: Moving faster

    Peter Ambrose, director and co-founder of conveyancing boutique The Partnership, sets out how InfoTrack’s software enabled his firm to process transactions quicker
  • Industry case study from Thomson Reuters: Quicker contracts

    Martin O’Donoghue, partner at Kerman & Co, on how Thomson Reuters’ Contract Express gives his firm the means to improve the efficiency and responsiveness of its legal service and better manage costs with document automation.
  • Workshare case study: Ward Hadaway

    With a legal team of over 300 working on many thousands of cases each year, Ward Hadaway’s IT systems need to be robust, enabling the teams to deliver outstanding customer experience and world-class legal solutions.
  • Quiss case study: Benefits of converged telephony rings true for JCP Solicitors

    In little more than 25 years, law firm JCP Solicitors has grown from a single office in Swansea to being recognised as one of the top 100 companies in South West Wales.