Measuring success for your IT project with LTC4
- Can you measure the success of an IT project?
- Is everyone comfortable with the new software or system?
- Do they have the skills they need to really engage with it?
- Are you sure that your considerable investment was worth it?
Answering those questions isn’t easy. Lawyers and their support staff are busy, and often complain about the constant changes that technology brings to their lives. However, they need to understand how technology upgrades affect their daily workflow and have the skills to adjust their behaviour accordingly.
The change management element of any new technology project must be carefully handled to ensure successful adoption. Work with your vendors to get as much usage information as possible on the tools and look to your top users for project sponsors. Having project sponsors who advocate for technology adoption is key.
Then evaluate the technology against how people work to ensure you understand the impact of any change well in advance so that you can clearly communicate the benefits it will bring. Having sponsors who are certified in a skill adds credibility. Additionally, offering training and certification aligned to workflows, helps people confidently deal with and embrace change. Reminding everyone that taking the time to keep up with fundamental tech skills saves time later by letting them work smarter not harder to deal with today’s heavy workloads.
LTC4 can provide valuable support in this effort. LTC4’s workflow-based Learning Plans provide a structure for delivering training in short-directed segments, targeted specifically at lawyers and their support staff. As they are workflow-based they are always relevant to the way people work in a legal environment regardless of the specific systems in place.
Mapping existing training to these plans also leads to global industry standard LTC4 Certification designed by legal for legal, and what’s more it proves tech competency to clients. Find our more at https://ltc4.org/ or talk to our approved vendors who can help: https://ltc4.org/approved-vendors-2024/
