Your path to being a law firm of the future – find out more with HSO

HSO | Resource | 5 March 2025

InterAction has long been the industry standard for law firm CRM. But, as industry needs and challenges evolve, many firms are considering a change. legal360 extends beyond InterAction’s basic contact repository to deliver a best-in-class marketing and business development platform. And our InterAction Migration Program can take you there.

For many law firms, InterAction’s limited capabilities have led to a narrow historical view of CRM as a basic contact manager and tool to send out emails. Coupled with old technology, low user adoption, and poor data quality, this legacy CRM approach delivered limited value for law firms.  As today’s law firms double down on protecting existing client relationships and finding new avenues for growth, they need so much more.

Built on Dynamics 365 and the Microsoft Cloud, legal360 is changing the way that law firms view CRM and helping our clients become a Law Firm of the Future. From identifying new business opportunities to strengthening relationships and maximizing client intelligence, legal360 was built to support your firm’s growth initiatives and deliver true value from your CRM investment.

A Proven Approach to Your Firm’s Migration

Our InterAction Migration Program follows a proven migration path, offering a series of benefits for firms planning a migration to legal360, including:

  • A pre-built InterAction data migration engine for confidently migrating your important InterAction data
  • A free InterAction migration assessment to evaluate legal360 capabilities and plan your firm’s migration project
  • Discounts on your legal360 software licensing

If you’re considering a move to legal360, start with an InterAction Migration Assessment from HSO. Your assessment will include:

  • A review of your firm’s InterAction CRM environment and long-term marketing and business development objectives
  • A personalized evaluation of Microsoft Dynamics 365 and legal360
  • A cost proposal and high-level implementation plan for your firm

HSO
Contact:
Brian Henry
07367 441 488
HSO has over 25 years legal industry experience working with law firms globally to develop Legal360, a fully integrated legal CRM [...]