Predicting churn with Catalyst BI – webinar, 7 November 12:30pm
Discover the secret to predicting and preventing customer churn with Catalyst BI. Join us for an exhilarating webinar that delves into the world of customer churn analysis and how Catalyst BI is transforming the game.
- Date: 07.11.2023
- Time: 12:30 – 13:15
Predicting Customer Churn with Catalyst BI
Things You’ll Learn
- Uncover the power of advanced machine learning algorithms in preventing customer churn
- The step-by-step process of leveraging and organising customer data to accurately predict churn before it even happens
- Real-life case studies and practical demonstrations of how Catalyst BI cleansed and implemented customer data to predict churn
- Equip you with the knowledge and tools to make data-driven decisions with the offer of a free Machine Learning Readiness Assessment
Customer Churn
WHAT DO YOU GET?
It’s essential for businesses to focus on retaining customers by pinpointing those who are at risk of leaving, especially when resources for customer retention teams are limited.
- ACCURATE PREDICTIONS: AI and machine learning capabilities allow businesses to accurately predict which customers will likely churn, enabling them to focus retention efforts more effectively.
- TAILORED INTERVENTIONS: Businesses can adjust their processes and customise retention strategies by understanding the specific reasons why each customer might churn.
- COST SAVINGS: Acquiring new customers is often more expensive than retaining existing ones. By reducing churn, businesses can achieve significant cost savings.
- IMPROVED ROI: Our platform emphasises the importance of understanding customer needs to improve retention and profitability. Increase your customer lifetime value and overall revenue by preventing churn.
- VERSATILITY: Churn prediction isn’t limited to just customers. The same principles can be applied to other areas, such as employee retention or equipment maintenance, making the solution versatile across different business domains.
- EASY INTEGRATION: The platform can be seamlessly integrated into existing business processes, ensuring that churn models are actionable and not just theoretical.
HOW CAN WE SOLVE CHURN?
Keeping customers is critical to business success. Losing them means missing out on future value and signalling deeper issues. Reducing churn is crucial for growth, reputation, and financial health.
Special Guest
Daryl is the Founder & Director of Hexdon, the eCom and DTC customer retention consultancy that champions the human experience as a foundation to business growth. Daryl supports clients from London to Sydney, with Hexdon’s Retention Revolution Flywheel. Daryl also sits on the DMA (Data & Marketing Association) Value of Data Committee and is a recognised judge for the prestigious DMA Awards. Prior to launching Hexdon, Daryl was Head of Data Innovation at Samsung Europe, where he led the team to two DataIQ Awards in 2019 and 2020. Daryl also featured in the DataIQ 100 Most Influential People in Data.
Our Speakers
- Stefano Rabbiosi – Account Director
- Luke Craven – Pre Sales Consultant