Aderant: Friday Feature – Thrive Timescore Grading
Welcome to our “Friday Feature” series: a space to highlight exceptional features unique to Aderant products. Check back every Friday as we introduce new ways to improve your firm’s efficiency and ease of operations.
This Friday, Aderant Senior Business Consultant Laurie Blackhurst discusses the Thrive Timescore Grading feature.
What is the Thrive Timescore Grading feature?
The Timescore Grading feature is available to users of Thrive for iTimekeep, a solution that helps law firms create, monitor, and enforce timekeeping policies. With this new feature, firms can configure the Timescore calculation in alignment with the firm’s own definition of compliance, per firm and per policy. Timescore Grading is a system used to rate timekeepers on an “A” – “F” scale. The score is calculated based on the days elapsed between when the timekeeper submits the time and when the time was actually worked. To receive an “A,” timekeepers must enter time daily and submit the time on the day it was worked, making Timescore a contemporaneous timekeeper. As an example, Thrive also includes granularity as part of the Timescore calculation. This is the average number of hours worked per timecard and is indicated by a plus or a minus sign in the score. This is customizable and can be disabled by firms.
What problem does the Timescore Grading feature address for Aderant clients?
Today, many firms are focused on time entry policy management because of the significant loss of revenue attributed to poor timekeeping behaviours. Oftentimes, CFOs and managing partners find themselves going around the office at each month’s end, reminding timekeepers to enter their time. With Timescore Grading, firms can regularly engage with timekeepers and display their daily, weekly, monthly, and annual grades.
What is the overall impact of Timescore Grading on the legal industry as a whole?
In my former position as the practice group manager of three litigation departments, my key focus was on delinquent time. I had to run SQL reports, review time entries in the time entry system, email timekeepers, and create reports for the practice heads weekly and monthly. If the timekeepers had delinquent time for the month, some firms were forcing personal monetary penalties. Other firms use this as a way to encourage a healthy competition amongst the timekeepers to promote better timekeeping behaviour. With Thrive, Timescore Grading is right there at a click of a button, which means no more time spent on SQL queries, spreadsheets, or time-consuming reports. This translates to less delinquent time, less hassling timekeepers to release time, and more overall revenue for firms.
