Accesspoint Media Services talk pushing the boundaries with legal website integrations
At Accesspoint we understand that websites are becoming more vital to staying ahead of the competition, your website not only provides an online face to the firm, but it also acts as the initial point of contact for new and existing clients. However, without proper ongoing maintenance and upgrades, firms often face the challenge of their website going stale and falling behind competitors in design, appearance, performance and functionality. The best way to combat this is with website integrations as they can help your firm achieve a more joined up approach to your workflow as well as attract new clients.
As lead specialists in legal website design and pushing the boundaries, our dedicated team have created a number of integrated web forms which can provide law firms with smart, sleek, data driven tools that assist with keeping your website working at its best.
What’s available?
Payment Portal – This handy integration is the key to keeping your firm up to date with modern expectations as more clients demand easier and remote payment methods. Accesspoint’s Payment Portal is deployed as a secure, easy to use standalone portal that can be integrated with your website to facilitate client payments for greater efficiency and more convenience. It is a sure way to gain a competitive advantage and improve your clients overall experience on their legal journey, as they no longer need to meet face to face to pay their deposits/initial consultation fees at the start of the process plus any outstanding fees at the end of the case.
“Our new payment portal has had a huge impact when dealing with client payments. It’s now much easier for them to pay and it demonstrates our commitment to making their lives easier by using a convenient modern method, plus we benefit from more streamlined and traceable transactions. Accesspoint were very professional and a delight to work with”- GC- Finance and Practice Manager at Dawson Cornwell
Web360 Package – Our Web360 package is integrated to your website and joins up with your PMS for the perfect streamlined approach. The website integration feature is a ‘must have’, as it provides your site with the necessary tools to easily collect client information via webforms and seamlessly inject the data straight into your PMS. Drastically save time as enquires will be automatically validated against existing entities and created as a prospect, whilst notifying the nominated fee earner. Ensuring that you don’t miss any new sales opportunities.
In addition to this, the website forensic feature is a great tool for providing valuable information as it tracks the entire digital journey of a client from the initial touch points such as Facebook/ Linkedin/ Google. This is an essential integration to have as it provides your firm with the knowledge on which marketing channels are providing real leads and a high return on investments.
Online Will Planner – The Online Will Planner integration utilises automation from start to finish and is perfect for firms that want to create a stress-free environment and ensure clients feel secure and comfortable when dealing with something as sensitive as creating a will. The integration is simple for clients and can be completed with a quick process. A customisable user-friendly form is integrated onto your firm’s website, which provides clear instructions for all users whilst taking and then managing the client information. Once clients have filled in the web form it is securely sent to a solicitor to be verified and submitted into P4W where it will create a client entity and matter. Processing the Will template can either inject data into a simple Will or build a complex Will.
